New Tidal Masks come equipped with a secure travel case and additional anti-fog spray so you can confidently travel with your fog free Tidal Mask.

 

Our advanced Anti-Fog Films are long lasting and work really well for the first couple of months, but over time their anti-fog properties will degrade slightly. Our Anti-Fog Spray helps to restore the Anti-Fog Film's hydrophilic capabilities, and it adheres much better to our Anti-Fog Films compared to spraying tempered glass directly (without our films). The Anti-Fog Spray will extend the life of your Anti-Fog Films to years instead of months.

 

Additionally, if you don't get the chance to clean your mask with fresh water between each use, the Anti-Fog Spray can act as a lens cleaner between dives (to remove any dried ocean salt from the films) so you can enjoy a long, fog-free day in the water.

 

You can now say goodbye to foggy masks forever!

We are so sorry to hear that you may not be in love with your purchase, and we would appreciate the opportunity to make it right. Please inform us either by email or using the link below, stating you would like to return your item for a refund within 14 days of receiving the item as part of our satisfaction guarantee, keeping in mind the following requirements:​

• Product(s) must be in its original shipping box, in perfect condition with no cosmetic damages to the product or its packaging.
• We do not accept returns for used or damaged products.
• As much as we would love to cover all costs, we do ask for you to cover return shipping.
• Once you have requested to return the item you have 14 days to return the goods.
• We will then refund you within 14 days of receiving the goods back subject to the product meets the above requirements.

Please reach out to us at hello@nu-bear.com to start the return process and ask any questions.

Tidal Mask Fit Guarantee: The Tidal Mask is designed to fit most face shapes and sizes, and we find this mask fits almost 90% of faces. If the mask does not fit as expected you may return your mask for a full refund within 14 days of the original purchase

We are excited to offer worldwide shipping! Shipping fees are not included and will be added when you add your shipping address at check out. We have tried to absorb as much cost as we could to keep prices low for you. Duty charges are not applicable everywhere, for example for the United States, the minimum threshold for import tax to the US is $800. Goods valued below that are not subject to duty. Duty/import charges are not included and will be the customer's responsibility. Shipping goes by country, so to find out your exact shipping cost, add your desired item(s) to your cart, input your shipping details, and the shipping cost will be calculated for you before you submit your order. For EU customers, we are now registered with an IOSS number. We collect VAT included in the price.

We offer 2 types of Shipping: Standard and Express. All shipping times presented are a quote and may vary depending on the time of year and the current global situation with Covid 19. For Standard shipping, all order placed after 1:00pm (GMT 0) on Fridays will be shipped on the following Monday. For Express shipping, all order placed after 10:00am (GMT 0) on Fridays will be shipped on the following Monday. Please be advised that we are located in the UK, business days include Monday to Friday but exclude British national holidays.Almost all courier services we offer are tracked and we share this tracking information with you. Should a tracked service not be available for a particular country we will get in touch with you to advise you of the best option available.If you have any questions, don't hesitate to reach out to us at:

 hello@nu-bear.com